Privacy Policy & Data Security
How Red Chilli Travel protects your personal information and respects your digital privacy.
1. Information We Collect
When you request a quotation or book a tour with Red Chilli Travel, we collect necessary personal details including your name, email, phone/WhatsApp number, country of residence, passport details (for domestic flights and national park safari permits), and specific travel preferences or dietary requirements.
2. How We Use Your Data
Your personal data is used solely to design your bespoke travel itinerary, communicate with you regarding your booking, issue formal confirmations, and reserve hotels, vehicles, and monument guides. We never sell, rent, or trade guest personal information to any third-party marketing entities.
3. Payment & Financial Data Security
We do not store your credit card numbers on our local servers. All online transactions are processed through encrypted, PCI-DSS compliant third-party payment gateways utilizing 256-bit SSL encryption and 3D-Secure authentication.
4. Your Data Rights & Contact
In accordance with global privacy principles (including GDPR standards), you may request to access, update, or delete your personal records from our system at any time by contacting our data protection officer at support@redchillitravel.com.
